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Online Work and Service Order Management
Client:
Visionary Development Company, USA.
Development Tools/Technology:
Personal Digital Assistant (PDA)
Visual Basic 6.0 with Service Pack 5.0, COM+, ASP 3.0, MTS, IIS, Crystal Reports 8.0, SQL server 2000, SQL mail.
Project Overview:
WorkSmart is an interface to manage the complete flow and life cycle of each and every service order or work order in a Service industry. Users can view service orders or work orders over a period of time. Secure User level access to all the functionalities makes the application highly effective. This application also provides complete Time and Expense Entry system working with Work Order/Service Order and Reports based on user parameters for quick and easy decision-making. WorkSmart facilitates paperless service/work order processing over the web for multi-user environment.
Features and Benefits:
Interface to manage the complete flow and life cycle of each service order or work order
Views for archived service order or work order over a period of time
Complete Time and Expense Entry system working with Work Order/Service Order
Remotely enter time through PDA without connecting to the office network
Ability to hot sync PDA time entries to the transaction database on the network by
connecting to the Internet
Reports based on user parameters for quick and easy decision-making
Interface to QuickBooks makes it easier to create Invoices
Online Help
Auto generation of Service/Work Order numbers
Flexibility to add Users, locations, priorities and user defined reports
Better Time and expense management
Accessible from any desktop computer with access to the Internet
Generation of reports in a user-friendly format
Flexibility to add more functionality as required
User-friendly PDA interface makes the time entry process easier
Automatic E-mail facility makes it easier to the user to keep track of the status
of the Work /Service order
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